Luxury Accomodation located in the idylic setting in Margaret River

Terms & Conditions

Deposit Policy

On confirmation of your reservation a deposit equal to 50% of the total amount of the reservation, or one night’s accommodation plus the total value of any additional extras ordered will be charged to your credit card as a guarantee for your reservation. The remaining balance will be deducted from your credit card fourteen (14) days prior to arrival.

For any reservations made for Public Holiday weekends, December 24th – January 12th, Leeuwin Concert Weekends and Gourmet Escape Weekend a deposit of 100% of the total amount due for the reservation will be deducted when making your reservation. This deposit will be non refundable.

Between the dates of the 22nd November 2020 and the 26th November 2020 a $1000 bond will be deducted from a nominated credit card on arrival. The bond will be refunded on checkout from the retreat. For further information, please contact Eight Willows Retreat

A non-refundable credit card surcharge of 2% applies to all payments.

Failure to pay the balance on check in will result in cancellation of your booking.

Please note: A $500 fee will be deducted from the credit card provided on check in should any guest be found to have been smoking in their Chalet.

 

Cancellation Policy

Cancellation of a booking will need to be received by Eight Willows Retreat fourteen (14) days prior to the arrival date (based on a 2.00pm check in).

Any cancellation received after this period will be charged 50% of the total amount of the reservation or one night’s accommodation (based on whichever amount is greater) plus the total value of any additional extras ordered.

For any reservations made for Public Holiday weekends, December 24th – January 12th, Leeuwin Concert Weekends and Gourmet Escape Weekend a deposit of 100% of the total amount due for the reservation will be deducted when making your reservation. This deposit will be non refundable.

All rates at the time of booking are correct and current and cannot be changed under any circumstances once booking has been made.

Any refunds will be paid to the guest’s nominated credit card provided when making the reservation or by EFT transfer to a nominated bank account. Bookings made by any person under the age of 18 are not permitted and will be cancelled.

 

Consent Policy

You consent to the collection and authorise the disclosure of your personal information for the purposes of administering a promotional reservation and providing you with any associated services including marketing & promotion by Eight Willows Retreat & associated third parties

Please note specific promotions and offers can only be redeemed on an individual basis and are valid for new bookings only and not in conjunction with other promotions and offers.